Satsport FAQ — All Your Questions Answered in One Place

The minimum age to register on Satsport 18 years. Enter your correct date of birth at registration. A national ID or passport may be required to verify your age during KYC. Accounts will not be available to anyone under 18.

No. Under Satsport's policy, each mobile number is allowed only one account is permitted. Creating multiple accounts for the same person is strictly prohibited. If detected, all accounts may be suspended and funds forfeited.

on the login page Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Use the OTP to set a new password. If you still have trouble, email us at [email protected].

KYC (Know Your Customer) is the identity verification process. On Satsport, KYC may be required for large withdrawals or your first withdrawal. You'll typically need to submit front and back photos of your National ID. Completing KYC in advance makes future withdrawals faster.

Yes. You can temporarily suspend or permanently close your account at any time. Responsible Betting The self-exclusion option is available on the page. If you notify Support, your account will be closed within 24 hours. Please withdraw your balance before closing.

The minimum deposit on Satsport is just ৳200. This is one of the lowest limits among betting platforms in Bangladesh — meaning you can get started on a small budget and claim a welcome bonus on your first deposit.

Deposits via bKash and Nagad are typically 5 to 15 minutes to arrive. Bank transfers may take 1 to 3 hours. If it takes longer than 30 minutes, contact support with your transaction ID.

Wait 30 minutes. If the issue continues, gather your payment receipt or transaction ID and share it with Support via live chat or email. Satsport resolves such cases within 6 to 24 hours. Your money is never lost.

Satsport itself charges no deposit fees. However, your mobile banking provider (bKash, Nagad) may apply their own transaction charges, which are typically minimal.

The maximum daily deposit limit depends on your payment method and account verification level. Log in and visit the Payments page for details. For responsible betting, you can also set your own deposit limit.

The minimum withdrawal on Satsport ৳500. Before withdrawing, make sure your wagering requirement (if you used a bonus) has been met. If not, your withdrawal may be placed on hold.

Under normal circumstances 5 to 30 minutes withdrawal is completed. During peak hours or for larger amounts, it may take 2 to 6 hours. Having KYC verified speeds up the process. If you haven't received your funds within 24 hours, contact Support.

Common reasons for withdrawal cancellation:

• Bonus wagering requirements not met
• Pending KYC verification
• Mismatch between account details and payment number
• Security Verification Required

Contact Support and they will explain the reason and work to resolve it.

Satsport generally does not charge any withdrawal fees. However, your mobile banking provider may apply their own charges. Additional fees may apply for large international transfers — log in for full details.

Withdrawal limits depend on your account's verification level. Fully KYC-verified accounts have higher daily limits. To increase your limit, complete identity verification and reach out to Support.

Live betting (in-play) means placing bets while a match is in progress. On Satsport, live betting odds change in real time. Log in and Bet Go to the page and choose from ongoing matches. Make your decision quickly — live odds don't wait.

Bets generally cannot be cancelled once placed. However, Satsport offers a cashout feature on select markets Cash-Out allowing partial or full cashout while a match is in progress. If the cashout option is available, it will appear on your bet slip.

The minimum bet on Satsport is generally ৳10 to ৳50 — varies by market and event. This is ideal for beginners, as you can gain experience with a small amount. Maximum bet limits vary by market and account level.

If a match is cancelled or abandoned, Satsport generally refunds the full stake. For parlay bets, the cancelled match is removed and the remaining selections continue. For details Terms & Conditionsavailable there.

A parlay bet combines multiple events into a single wager. Win all of them and the odds multiply for a massive payout — but lose just one and the entire bet is lost. On Satsport, you can include up to 20 events in a single parlay.

A wagering requirement means you must place a certain number of bets before withdrawing your bonus. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to wager ৳10,000 in total. Log in to your account to check your current progress.

Yes! Through Satsport's referral program, both you and your friend receive a bonus when you refer them. Find your referral code in Account Settings. Your friend just needs to register using that code and make their first deposit for the bonus to be credited.

Bonus validity varies by type. Welcome bonuses must generally be used within 30 days, while free bet bonuses expire within 7 days. Any unused bonus is automatically cancelled after expiry. Log in to your account to check the validity of your current bonuses.

Yes, Satsport regularly offers cashback and reload bonuses. Weekly or monthly cashback is available based on your losses over a set amount. Visit the Promotions page after logging in to see the latest offers. All promotions are subject to terms and availability.

Both use the same account. However, the app offers extra advantages: faster loading, push notifications, biometric login (fingerprint/Face ID), and some features available offline. For live betting especially, the app is far more convenient.

on Android App Page Download and install the new APK — it will overwrite the old app. On iOS, update via the App Store. Running an outdated version may cause some features to stop working, so always keep the app up to date.

Start by force-closing the app and reopening it. If that doesn't help, restart your phone and check your internet connection. Try clearing the app cache. If the problem persists, uninstall the app and download a fresh copy. Contact Support if you still need help.

Yes, the same Satsport account can be used on both the mobile app and a web browser simultaneously. However, if two devices are actively logged into the same account at the same time, one session may be automatically logged out.

After logging in, go to Account Settings > Security. Click on the "2-Step Verification" option and activate it using your mobile number. From that point on, you will receive an OTP on your mobile with every login. This significantly enhances the security of your account.

immediately email [email protected]. Change your password. Enable 2FA. The support team will temporarily lock your account and launch an investigation. If any unauthorized transactions are found, a refund process will be initiated.

Yes, Satsport keeps your personal information completely confidential. Our Privacy Policy your information is never sold or shared with any third party. Data is used solely for account management and legal purposes.

Always type satsport.onl directly into your browser. Verify the URL before clicking any link received via SMS or email. Satsport will never ask for your OTP, password, or bank PIN. If you notice anything suspicious, report it immediately to [email protected].